Online Orders

*Notice For Google Trusted Store* All payments are collected online prior to ship and delivery date.
We collect all payments when the order is scheduled. All orders are eligible for refunds prior to the ship date. See our Refund Policy for further details. We accept Master Card, Visa, American Express, Discover, PayPal, and Venmo for all online orders.

Phone Orders

*Notice For Google Trusted Store* Phone orders to not qualify for Google Trusted Store Guarantee.
Payments made over the phone are taken over a secured line. All payments are collected in full at the time the order is placed, before the ship and delivery date. We accept Visa, MasterCard, American Express, and Discover. We do not store any payment information unless requested by the customer. Please see our Privacy Policy for details of payment storage. If you feel like your privacy has been compromised, please contact Zippy Entertainment directly by clicking HERE.

Local Pick Up

Local Pick Up option is not available.

Gift Certificates

This option is not available at this time. Coming soon!  Please check back. When it does become available, the below policy will apply.

Payments for gift certificates are collected at the time of purchase. Gift Certificates do apply to any product on our site and shipping charges. Expiration dates are put on gift certificates to encourage use within a one-year time frame. Gift Certificates do not expire.

In Person Events Artists

Our payment policy for Artists who will be performing at your event, such as (Balloon Twister, Face Painter, Glitter Tattoo, Magician, Caricature Artists); we do require 50% non-refundable retainer fee in order to secure the date and time as you have requested and then the balance would need to be paid the day of the event. See our list of payment options available. We do guarantee 100% we will be there, no worries there since you have other important things to take care of. This will be one less thing you will have to worry about. Sound good right?

Easter Bunny and Santa Claus Services

Our payment policy for Balloon Decorations, Easter Bunny and Santa Claus Services who will be performing at your event or Balloon Decorations (arches, columns, etc.) being delivered to your event, we do require 100% non-refundable retainer fee in order to secure the date and time as you have requested. We do not want anyone to see money exchanged in front of children or given to the Easter Bunny or Santa Claus.

Balloon Decorations Services

Our payment policy for Balloon Decorations (arches, columns, etc.) being delivered to your event, we do require 100% non-refundable retainer fee in order to secure the date and time as you have requested. We do not allow cancellations or give refunds for balloon decorations. When we deliver the Balloon Decorations, this would be one less thing to worry about when your decorations do arrive. We do guarantee 100% we will be there and setup as agreed when you book us, no worries there since you have other important things to take care of for your event or party celebration. This will be one less thing you will have to worry about. Sound good right?